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GOOGLE IS ALL SET TO USE MOBILE-FIRST INDEXING BY DEFAULT FOR ALL NEW SITES

July 30th, 2019 by

It’s true; come July 1st, Google will, by default, use its mobile Googlebot to index all the new sites that come online. This move will help ensure that the users’ needs are placed at the forefront. Besides, mobile-first indexing is something that Google has already been doing with over half of the search results anyway.

Want to Find Out Whether Your Site is Being Indexed by the Mobile Bot?

Chances are, if your site is responsive and mobile-friendly, then it is already being indexed using the mobile bot and you have nothing to worry about. However, if you still want to check whether your site is being indexed using mobile-first indexing, then it is fairly easy to do so.

Normally, you will receive an email notifying you that your site has been migrated. In case you missed the mail, you can check using Google’s URL Inspection Tool. All you have to do is add your homepage URL in the top search bar in the Google Search Console account and hit enter.

The page that comes next will show you whether the site is being indexed using Google’s smartphone bot.



If while using the tool you are unable to understand the results you get, go through Google’s URL Inspection Tool guide that offers details on all the different types of results one can get.

GOOGLE LAUNCHES CALL AUTOMATION SERVICE FOR LOCAL BUSINESSES

July 22nd, 2019 by

Area 120, Google’s experimental products group, introduces a new call automation service – CallJoy.

A cloud-based phone agent, CallJoy will help local businesses improve, measure and automate their customer service.

Take a look at Google’s promotional video explaining the benefits of their new service.

Here’s how it will work…

  • Post a quick setup, you will receive a local phone number.
  • CallJoy will immediately filter calls that matter and start blocking unwanted spam calls.
  • An automated agent will answer calls that matter the most, greet the callers with a custom message and provide basic information related to your business, like days of operation, services available, etc.
  • If the customer would like to place an online order or book an appointment, the virtual agent will send them an SMS containing the URL for the concerned task.
  • The calls will be recorded and transcribed for quality purposes regardless of whether the callers interact directly with you or speak to the CallJoy agent.

These features will make it easier for business owners to tag and search each conversation based on the topic. For instance, a restaurant owner is most likely to search how many times a day callers placed orders for a particular dish.

CallJoy also compiles your data in an online dashboard and mails you a daily update including metrics like volume, new vs returning callers, etc.

At an economical fee of $39/per month, CallJoy promises to deliver customer services for small businesses that were previously available only to larger corporations.

Final Takeaway

Although it has been noted by many local search experts that Google isn’t that great with automation so far, if you wish to test the system, sign up for early access here.

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